Testimonials

Consumer Goods and Services

“CapricornVentis helped us to get under the skin of our returns, mapping out key processes and creating the analytic framework and information systems to help our buyers really understand what was going on,”
“QlikView allowed us to collect information from many sources, combine it readily and present in easy-to-digest formats to our buying team.” Mike McNamara, CIO, Tesco, UK

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“In 2010, we needed partners with expertise in the areas of Qlikview, SQL Server, DTS/SSIS, FTP and small application development. While talking to CapricornVentis about Qlikview, we discovered they had the expertise we required to fill all of our gaps. This was a big plus for us as it meant we only needed to engage with one company instead of two or three. CapricornVentis, in the short time that we’re working together, have proven to be one of the best suppliers of IS services to John Player. Their response times for support are very good. When engaging their services for development work, they look beyond the requirements and make suggestions and recommendations that ultimately result in an improved solution. I would not hesitate to recommend them to any company.” David O’Connell, Senior Systems Analyst, Imperial Tobacco Group, Ireland

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“QlikView was a “hit” from the outset. In a single day, CapricornVentis created a Proof of Concept that “wowed” our executive team. It has surpassed every expectation we had for a software product – for our internal developers, and our end users at all levels. The CapricornVentis (CVL) experience has also been very positive. The skills level of the CVL engineers was second to none. After the initial builds, Westland opted for additional training staff in-house, and appointed a champion who underwent training. After three days he was up to speed and able to manage any internal alterations required.” Paul McKernan, Head of IT, Westland Fertilisers

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“CapricornVentis helped us to articulate a Blueprint for Global CRM and Commercial Control information needs that brings structure and strategy to our vision. This has enabled us to identify and drive value across our global organisation in terms of what we do and the information requirement aligned to how we do it. Most importantly it also allowed us to take advantage of the best technology to capture, manage and distribute critical information to those who need it for critical decisions and risk managing. The Blueprint provided the foundation we needed to prioritise, steer and implement our vision.” Commercial Manager, Leading Global Flavours and Ingredients Group, Ireland

Financial Services & Insurance

“Using the QlikView product has led to real and tangible results. The time to model new LOB BI applications has been cut drastically with data at the analysts fingertips. The software provides analysts with more comprehensive, timely and flexible views of the data. The impact of these benefits is quite real.
What really impressed was that the CapricornVentis team did not want to talk about software until they really understood our business. Only then they looked at how to solve it with their technology. And solve it they did. CapricornVentis offered a flexible engagement model, excellent architectural support and continue to provide input to QUINN-healthcare’s Information Strategy and Road Map”. Cian Kennedy, Head of MIS, Quinn Insurance.

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“The focus and sponsorship of the solution is founded on the views and priorities of the business at all levels, and removed the technology label associated with the initiative before 2007. The solution enables a single model to address our critical client engagements, including marketing, new business development and ongoing client management, through multiple channels for multiple markets in a single, coherent and easy to understand way.
CapricornVentis have engaged with us very effectively to bolster the skills, resources and methodology of our joint team. They differentiated themselves to us with their business focus as well as their technology skills.” Allan MacDonald COO Willis International

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“CapricornVentis’s business-needs and best-practice focused approach has enabled us to leverage the full capabilities of Oracle CRM On Demand to power our expansion plans through world-class customer service while gaining significant cost efficiencies.” Mike Fuller, Business Services Manager, FEXCO, Ireland

Healthcare and Life Sciences

“Moving to SalesLogix Pharma and then bolting on QlikView BI has made a huge change to the organisation and how data was captured, stored and viewed. It literally transformed the holistic views of the doctors and their purchasing patterns. We are also more confident about our ability to monitor compliance in line with industry standards.” Business Development Director. Top 5 Global Pharma

Utilities

“Our commercial customers receive interval billing at every half hour. This translates into a large and very powerful bank of data but one which the customers had no real way of analysing. Our strategy of extending the QlikView platform and giving them in-depth usage information (each MPRN #, year on year, month on month or even hour on hour), would enable our customers to apply more effective load shifting, thereby saving cost, and becoming more green. The customer feedback to this new added-value service enhancement has been very positive and our customer retention has improved.
Energia is really impressed with the lead team at CapricornVentis (CVL). We feel they really know their stuff both from a business perspective and a technical ability. CVL, as a company, is as focused on customer service as our own company, which matches well in terms of deliverables. Our experience is that the CVL team were very focused on our project and really spent time understanding what his business was doing and what his customers needed.” John Mawhinney, Head of Commercial Sales, Energia

Public Services

“Brian O’Flynn and his team at CapVentis have been an invaluable business partner to us in the scoping, development and implementation of our Oracle HR CRM system. The system has dramatically improved the tracking and management of our workforce data and I would strongly recommend CapVentis to any other potential customer. We have been very pleased with their service, advice and the end result.” Andrew Kennedy, Head of HR Shared Services, Metropolitan Housing Partnership

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“The expertise and proven methodologies of CapricornVentis resulted in a successful implementation that engaged our employees at every stage, followed by a step-by-step roll out of functionality across the organisation.”
“The intuitive, best-practice processes of Oracle CRM On Demand and skills of CapricornVentis have allowed us to refocus and modernize our business rapidly and efficiently while minimizing any resistance to cultural changes. Our employees have embraced the new way of working.” David Dixon, Director of Customer Experience, Gentoo Group, Sunderland

Equipment Manufacturing

“The introduction of QlikView has revolutionised the MIS services we can deliver within our Galway plant. The flexible architecture has enabled us to use data held in countless sources and to provide insight across our operational processes, including Engineering, Finance, HR, Logistics, Production, Quality etc. This insight supports better decision making, and productivity improvements, at all levels. From the outset, we have worked closely with the professional services team from CapricornVentis and we continue to draw benefit from their experience and expertise. This supplements and adds value to our own internal resources.” Ollie Hynes, Business Systems Manager at Boston Scientific Ireland

Business & Professional Services

“CapricornVentis created a very comprehensive plan for our system, fully understanding our requirements prior to any building taking place. This ensured that the outcome of our system exceeded our expectations and was delivered in the agreed time frame and budget. They are extremely responsive to all our queries and questions and the training they provided was excellent – pitched correctly for the audience and very interactive so the users completely understood how to use the system when it was finished. Superb customer service throughout!” Melissa Borastero, Operations Manager, Peach Associates