Blueprint

Blueprint Methodology

It is important to arrive at a common definition for your strategy (CRM & BI & Other), and to articulate that in a way that brings together the multiple perspectives that apply. This allows you to focus on what is important, drop what is not, and get consensus from everybody.

Business and Technical Model

We do not start with your technology requirements. Rather, we focus on what you do and what you want, and why. The Blueprint is developed as a series of models (or statements) that tie business perspectives (process, information, people, communication etc) to the technology. The resulting model is optimised for performance, practicality and ease. We look for commonality and avoid being overly-prescriptive or overly-complex.

Multi-Facetted

The Blueprint has at its heart some core (interrelated) models that describe who (Organisation and People) does what (Process) for whom (Organisation and People), transacting what information (Data & Information). The core model, in turn, must be aligned to the Business Objectives and Related Strategies of the Business. Every (business) model component maps to the technology applications and systems that provide enablement.

Extended Model

Depending on the focus of the Blueprint exercise, we can bring additional models or perspectives into the scope of the Blueprint. For example, performance, measurement, compliance, decisions, channels. The model works uniformly for CRM, BI and any other priority in your business.

Common Understanding, Consensus and Commitment

The most successful Business strategy is one that is easy to implement and easy to operate. The desired behaviour follows when the model makes sense to people both from their own / individual perspectives as well as from the perspective of the organisation as a whole (good for me, good for my business).

Not a Report for the Shelf, But Defining and Managing Expectation

The Blueprint is designed to be carried forward into business / procedure design and technology configuration. It is designed both for clarity of presentation, and for thoroughness of implementation. There are no disconnects between what is understood (at the outset) and what is delivered (later).

Structured and Seamless

The Blueprint ensures that the ideas in peoples minds are articulated (documented) in a way that reflects the multiple perspectives (business & technology). It is designed to build up from a business base and carry through to technology design and configuration, and on to other key stages such as procedure, training and adoption. It is highly efficient, thorough but simple. Everything is brought together keeping everybody on the “same page”.

Early Foundation, Later Evolution

We establish a solid foundation for the future, early on, that delivers value as soon as possible and allows your people and business to migrate to the new level. Thereafter, the strategy can be evolved in discrete blocks of value to a well constructed road map. Balancing and managing risk, priority and timely ROI.

People can readily adopt change when it is managed at the right pace. We recognise that in our approach and our solutions. Our Methodology articulates your Blueprint for the future at the outset. But its implementation is managed in discrete and iterative stages. The base solution must be founded quickly, but also must be ready to evolve to the longer term vision. Everybody should move forward together so that everybody benefits together. Once the foundation is in place, your business can accelerate the change to a pace that suits.

“CapricornVentis helped us to articulate a Blueprint for Global CRM and Commercial Control information needs that brings structure and strategy to our vision. This has enabled us to identify and drive value across our global organisation in terms of what we do and the information requirement aligned to how we do it. Most importantly it also allowed us to take advantage of the best technology to capture, manage and distribute critical information to those who need it for critical decisions and risk managing. The Blueprint provided the foundation we needed to prioritise, steer and implement our vision.” Commercial Manager, Leading Global Flavours and Ingredients Group, Ireland

“Capricorn Ventis created a very comprehensive Blueprint for our system, fully understanding our requirements prior to any building taking place. This ensured that the outcome of our system exceeded our expectations and was delivered in the agreed time frame and budget. They are extremely responsive to all our queries and questions and the training they provided was excellent – pitched correctly for the audience and very interactive so the users completely understood how to use the system when it was finished. Superb customer service throughout!” Melissa Borastero, Operations Manager, Peach Associates